Privacy Policy

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our junk removal services, website, or contact us.

1. Information We Collect
We may collect the following types of personal information:

Contact Information: Name, phone number, email address, and mailing address.

Service Details: Information about your junk removal needs, including photos you send us for quotes.

Payment Information: Billing address, transaction details, and payment method (we do not store full credit card numbers).

Communication Records: Emails, text messages, and phone call logs related to your service request.

Website Data (if applicable): IP address, browser type, and website usage analytics via cookies.

2. How We Use Your Information
We use your information to:

Provide junk removal and related services.

Prepare and send quotes.

Schedule and confirm appointments.

Process payments and send receipts.

Communicate with you regarding your service or inquiries.

Improve our services and customer experience.

Comply with legal and regulatory requirements.

3. Sharing Your Information
We do not sell your personal information. We may share it only with:

Service Providers: Such as payment processors, scheduling platforms, and email service providers.

Employees or Contractors: Only those directly involved in fulfilling your service request.

Legal Requirements: If required by law, court order, or government regulation.

4. Data Storage and Security
We store your data securely using encrypted systems and password-protected accounts.

Access is limited to authorized personnel.

We retain your information only as long as necessary to provide our services and meet legal obligations.

5. Cookies and Website Tracking
We may use cookies and similar technologies to:

Improve website functionality.

Analyze site traffic and performance.
You can disable cookies in your browser settings, but this may affect site functionality.

6. Your Rights
You have the right to:

Request access to the personal information we hold about you.

Request correction or deletion of your information (subject to legal obligations).

Withdraw consent to marketing communications at any time.

7. Third-Party Links
Our website or communications may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.